MONOHUB TERMS OF SERVICE AND MEMBERSHIP AGREEMENT

Last Updated: 27.03.2026

This document sets out the terms of use applicable when using the Monohub platform (the "Platform"), as well as the rights and obligations of the parties. By using the Platform, you are deemed to have accepted this Agreement.

1. PARTIES AND DEFINITIONS

1.1. Monohub ("We", "Monohub", "Provider"): Trade name: Monohub

Contact: support@monohub.co

1.2. User ("You"): The natural person who registers for the Platform.

1.3. Client: Third parties recorded by the User on the Platform (for example, a student).

1.4. Content: Any data entered into the Platform (appointments, payment status, notes, etc.).

2. SCOPE OF THE SERVICE

2.1. Monohub is software that enables you to manage processes such as calendar and appointment tracking, client management, and payment status tracking in one place.

2.2. Monohub is not part of the professional service provided by the User (for example, consulting, teaching, coaching, etc.) and does not supervise the content or quality of such services.

2.3. Monohub is not designed for emergency situations.

3. MEMBERSHIP AND ACCOUNT SECURITY

3.1. You are required to provide accurate and up-to-date information when creating an account.

3.2. Account security (passwords, device security, prevention of unauthorized access) is your responsibility.

3.3. If you suspect unauthorized use, you must notify us immediately via support@monohub.co.

4. TRIAL PERIOD, SUBSCRIPTION, AND FEES

4.1. Trial: The Platform may offer a free trial for [7] days following initial registration.

4.2. Paid plans: Paid plans may be introduced after the trial period. The fee, billing cycle, and automatic renewal terms will be clearly displayed on the payment screen.

4.3. Price changes: You will be informed within a reasonable period before any price changes take effect.

4.4. Payment infrastructure: Payments may be processed through third-party payment service providers. Monohub does not store card details; they are processed by the payment provider.

5. RIGHT OF WITHDRAWAL

5.1. The Platform is a digital service. If you purchase a monthly subscription, you may cancel your membership at any time. For fixed-term packages, payments continue until the end of the commitment period, after which you may cancel your membership.

6. RULES OF USE AND PROHIBITIONS

6.1. You may not use the Platform for unlawful purposes or upload content that infringes the rights of third parties.

6.2. You must not enter payment data such as credit card information into the "Notes" field or any other field.

6.3. Viruses, malware, unauthorized access attempts, reverse engineering, and similar activities are prohibited.

6.4. Excessive use that may damage the security or operation of the Platform (including DDoS attacks) is prohibited.

7. CLIENT DATA AND USER RESPONSIBILITY

7.1. You accept that you are authorized to add client data to the Platform and that you will provide all necessary notices.

7.2. The Notes field is free text. If you enter special category data there, ensuring compliance with applicable legal requirements is your responsibility.

7.3. Monohub processes client data solely for the purpose of providing the Platform.

8. MONOHUB'S ROLE (DATA CONTROLLER / DATA PROCESSOR)

8.1. Monohub acts as the data controller with respect to User data (account management, billing, security, support).

9. SERVICE CONTINUITY AND CHANGES

9.1. In order to improve the Platform, we may make changes to features, add new features, or remove certain features.

9.2. Temporary interruptions may occur due to maintenance, updates, or security reasons.

10. INTELLECTUAL PROPERTY

10.1. All rights related to the software, design, brand, and content of the Platform belong to Monohub.

10.2. This Agreement grants you only a limited right to use the Platform.

11. TERMINATION OF THE AGREEMENT

11.1. You may close your account. For paid plans, cancellation stops the next renewal; depending on your plan terms, access may continue until the end of the current billing period.

11.2. We reserve the right to suspend or close an account in cases of material breach, unlawful use, or security risk.

12. LIMITATION OF LIABILITY

12.1. The Platform is provided "as is"; uninterrupted or error-free operation is not guaranteed.

12.2. Subject to mandatory legal provisions, our liability is limited with respect to indirect damages and damages arising from third-party claims.

12.3. Our total liability will be limited to the subscription fees paid in the [3] months preceding the relevant claim, without prejudice to mandatory consumer protection rules.

13. GOVERNING LAW AND JURISDICTION

This Agreement is governed by the laws of the Republic of Turkiye. Mandatory jurisdiction rules, including consumer arbitration committees and courts in consumer transactions, remain reserved. In all other cases, the Courts and Enforcement Offices of [Istanbul] shall have jurisdiction.

14. CONTACT

support@monohub.co